Terms and conditions

Welcome to ORIGAMI GROUP, a space where good design and attention to detail meet. By browsing and using our website, you agree to these Terms and Conditions that govern the use of our platform and the purchase of our products.


Website Use

The content, images, texts, and other materials available on our site are the property of ORIGAMI GROUP and are protected by copyright and other laws. You may visit, browse, and, if you wish, save or print information for your personal use, but not for commercial purposes or to reproduce or modify the content without written authorization.

Products and Orders

Our products are designed and manufactured with care, but please note that photographs may show minor variations in color or texture compared to the final product.
Orders are subject to availability, verification of payment information, and confirmation by our team. We reserve the right to cancel or refuse an order for justified reasons, always informing the customer in a timely manner.


Prices and Promotions

The prices and discounts published on the website are expressed in Colombian pesos and may change without prior notice.
Promotions cannot be combined with others and are subject to the specific conditions of each campaign, which will be detailed on the corresponding page at the time of their publication.


Warranties and Returns

We stand by the quality of our products. If you identify any manufacturing defect, you may request a warranty claim under the terms indicated in our warranty policy.
For returns due to change of mind, we accept products within 30 days of delivery, provided they are unused, in their original packaging, and in perfect condition. Customized products are not eligible for returns or refunds due to change of mind.


Privacy and Security

Your personal information is handled responsibly and in accordance with our Privacy Policy. We do not share your data with third parties, except when strictly necessary to process your order or fulfill legal obligations. Maintaining the confidentiality of your account and password is also your responsibility.

User Conduct

By using the site, you agree not to use it for illicit purposes or to affect, damage, or overload the platform. Likewise, you agree not to interfere with, alter, or copy its content in an unauthorized manner.

Modifications

We reserve the right to update these Terms and Conditions at any time by posting the new versions on our site. Continuing to browse and shop after any changes implies that you accept such updates.


Contact

If you have any questions, concerns, or comments regarding these Terms and Conditions, do not hesitate to write to us at contacto@origamigroup.com.co. We are here to help you.